FamilyMan Return Policy
International Customers: Please contact us before returning any product.
US & Canadian Customers:
1. Any defective, incorrect, or damaged item may be returned within 30 days of receipt via the U.S. Postal Service. We will gladly ship a replacement and reimburse you for your return postage.
2. Any item you are not satisfied with (not as expected, arrived too late, wrong size, etc.), if returned within 30 days of receipt and received in sellable condition, will be issued an exchange or refund of merchandise cost only.
3. Computer software, videos, CDs, cassettes, DVDs, or other media may only be returned for refunds if unopened. If opened, they may be returned only for replacement of the same item.
Ship your return to:
Familyman Ministries
Attention: Returns Department
611 South Main Street
Milford, IN 46542
(Please ship via the U.S. Postal Service; use Media Mail, if qualified.)
When returning items:
- Include a copy of your original invoice.
- Returns may be sent to our post office box via the U.S. Postal Service, using Media Mail if qualified. We recommend insuring your return. Because this is a post office box, please do not send your package by UPS or FedEx.
- Please allow 1-3 weeks for the return to be received and processed. An email confirmation will be sent once we receive your return or exchange.
If you have any questions about your return, please e-mail or call us at 574.658.4376